Resident Reviews

The property has tons of potential but progress has been very slow. I am happy that the pigeons are not longer carpet bombing my car in the parking garage, but this issue took over a year to be resolved. Promises were also made by management for an expanded fitness center early in 2022. Still waiting...

Sep 1, 2023

Wonderful management! Lori is amazing and extremely helpful… Each loft is different and extremely unique! Beautiful historical building with a rooftop view, amazing pull and a dog park! Excited to move in!

Aug 19, 2023

Friendly office staff and beautiful apartments. The staff made moving easy and the residents are friendly! 10/10 would recommend moving here!

Aug 18, 2023

The gym really needs to be redone. It should be the meeting room. I feel that more people would use it if itb were more open AND itbwould overlook the pool.

Aug 15, 2023

Amazing industrial spaces. Entire building is well maintained and friendly staff is super helpful answering question or promptly resolved issues.

Aug 13, 2023

My resident experience was great! The managers are extremally kind and helpful! The amenities are awesome and the rooms are comfortable with a lot of open space.

Aug 11, 2023

The leasing office staff was very cordial and pleasant. Lori was incredibly helpful with getting me into an apartment I know will be very enjoyable.

Aug 7, 2023

Great community and I love the atmosphere! The leasing staff is attentive and they made my process so easy to move into a welcoming and safe community!

Aug 4, 2023

When I first came here to look at the loft. I feel in love with it. The staff here is amazing. That’s what really got me to move here. Also with the new changes coming to the building are going to be nice.

Jul 31, 2023

Wonderful move in experience so far. All the staff are kind and attentive. The tenants are all super friendly and welcoming. Looking forward to settling in more!

Jun 29, 2023

So far everything has been good in, any service requests (which have been minimal) have been handled promptly. Of course the rooftop view is always a nice perk

Jun 28, 2023

Management before wasn’t any good management now isn’t any better. A lot of bogus stuff going on. They pick and choose who can do what. It has not been a good experience

Jun 25, 2023

We have lived here for a year. Nice place, quite, nice neighbors, staff is nice as well. Great amenities, pool refreshing, clubhouse has great coffee. No complaints!

Jun 16, 2023

This is a community of people of all ages and races. I am happy here. I would like our pool area upgraded. This is where the residents cone together as one to socialize. The landscaping needs help. Umbrellas would be nice or cabanas. Plants are dead by the water fountains and the lights above the pool need to be removed or repkaced. Its a hazard.. It's kind of depressing.

Jun 15, 2023

This property has fantastic potential. I really hope the incoming management team does their job and makes good on waaaaay overdue promises!

May 23, 2023

first time walking in was a great experience and professional experience with great and helpful staff with good customer service and following up with me through the application process and be patient with me aswell!

Apr 25, 2023

I love it here. I'm on the first floor. It's really quite. Vanessa and her staff are amazing! Best kept secret. My only issue was with the gym. I'm excited to know that renovations are on the way! That's a HUGE plus!!

Mar 7, 2023

I’ve only been here for a week, so far so good. I don’t have any complaints, and hoping to never have any! Ashley was very helpful during my move-in, and the staff are all so nice.

Feb 24, 2023

Quiet chill environment wouldn’t trade it for any other place! Staff is nice and welcoming. Noise isn’t too bad but then again, I’ve got the first unit to the door! Love this place

Jan 29, 2023

I’ve been looking at Mictchell loft’s web for about six months .. countless times I’ve looked and loved the community. The lofts are stunningly beautiful and well kept with beautiful amenities. I will be a resident if 2023. I don’t think I’ll ever move out♥️

Dec 13, 2022

Love it here! Great amenities and wonderful staff. Rooftop patio is absolutely gorgeous and the skyline of Dallas is beautiful. The community is so clean and well maintained

Dec 12, 2022

Had a wonderful community, then an influx of shady residents. Seems to be cleaning up. Love the building, love the people here now. Would like Draver to update the building. Perhaps a gate that's easier to open.

Dec 1, 2022

I love living at the Mitchell Lofts. Maintenance issues are taken care of immediately. The community is friendly. The loft spaces are incredible. Pool and rooftop areas to chill out. Exceptional living experience!

Oct 25, 2022

I love it here!!!! It's beautiful, comfortable and convenient. Vanessa makes sure everything is taken care of immediately. My daughter lives here too and she's very happy here as well!

Oct 12, 2022

Speedy process. Good customer service. Can’t wait to start my journey here. Love the building aesthetic very artsy. I feel my creative side will flourish here

Aug 26, 2022

As of right now all is great. Vanessa and Aisha seemed to be responsive when we am emailing about our NEW lease effective Aug 1st. We are excited about our new community.

Jul 15, 2022

Love my neighbors. Love the building and my loft. Pretty happy with things. Would like it to be cleaner sometimes. The cleaning crew does a fantastic job On the weekends sometimes trash collects or the trash can overflows.

Jul 14, 2022

Love the community and uniqueness of the mitchell lofts. Lots of cool people without the over the top things that no one needs. Lots of other digs for my puppy to play with.

Jul 1, 2022

I will give five stars because I love living here and I love the people. It’s a fun building and a great location. I’ve had problems with some neighbors last year but problems have been resolved.

Jun 30, 2022

We’ve had ongoing issues with our unit and we’ve always felt a bit ignored since we are part of the garden units and not the main building. We’ve been through several turnovers with management and staff. Hoping this latest turnover will be a positive one.

Jun 29, 2022

Lots and lots of issues. The only way to get any issues resolved is to be rude. Issues getting minor maintenance issues resolved, building access is a joke, and was recently informed by the property management that there were lots of suspicious acitivities happening in the building but no notice to residents of said suspicious activities. Their solution? Claim that for security reasons their limiting the capabilities of the keypad system, even though it's because they don't want to fix the keypad solution. Their access "solutions" have now led to the doors being continuously propped open, delivery services like fedex and amazon not being able to access the building and packages being left outside to get stolen.

Jun 7, 2022

I’ve been a resident for a few years and the main reason is because I love the building. It’s been great for my clients and I. I am a little disappointed that commercial spaces are being taken away so suddenly.

Jun 7, 2022

Nice location, great rooftop view of downtown and accessible to restaurants and public transportation. Building is kept clean, neighbors are pleasant and it’s quiet for the most part.

Jun 2, 2022

We've been calling Mitchell Lofts home for 7 years and have been very happy residents. Love the history of the building, the great location and the rooftop views!

May 27, 2022

I mean... Everything was ok (not great because of the random people that started leasing in the building, plumbing problems, etc) but when I had just finished decorating my loft in January 2022 - I was told 2 weeks ago that because I'm an artist, even though I rarely have people come into my loft (I'm pretty sure there are residents who throw parties and have 100x people come and go than I do) just because I work and live here - my lease was not going to be renewed. I also got the impression that Greystar, nor Noah the building owner cares if I can get another place to live or not. I have always been an outstanding tenant, always taking care of the loft itself, my neighbors around me, and everything else in between. I was planning on living here for long years, at least another 5 years or so... But now I have to find another solution. Just not cool. Karma is also a B and I'm pretty sure whoever comes to my loft is going to make Greystar miss me.

May 27, 2022